At A Dot Locksmith, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our services.

Personal Information:

• 1.1 Personal Information: We may collect personal information such as your name, phone number, email address, and home or business address when you engage our services.
• 1.2 Payment Information: We collect payment details, such as credit card information, to process transactions.
• 1.3 Service-Related Information: We may collect details related to the locksmith services you request, including lock types, security features, and service locations.

• 2.1 To Provide Services: We use your personal information to deliver locksmith services, including booking appointments, completing installations or repairs, and processing payments.
• 2.2 Customer Support: We may use your information to respond to your inquiries, complaints, or service requests.
• 2.3 Communication: We may contact you to confirm service appointments, send invoices, or provide updates regarding our services.
• 2.4 Marketing: With your consent, we may send you promotional materials or updates on new services or special offers.

• 3.1 Data Security: We use industry-standard security measures to protect your personal and payment information from unauthorized access, alteration, disclosure, or destruction.
• 3.2 Limited Access: Access to your personal information is restricted to authorized employees and contractors who need it to perform their job functions.
• 3.3 Retention: We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

We may share your information with third parties in the following circumstances:

• 4.1 Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors or software providers.
• 4.2 Legal Requirements: We may disclose your information if required by law or in response to a legal request, such as a court order or government investigation.
• 4.3 Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new ownership.

• 5.1 Cookies: We may use cookies or similar tracking technologies to enhance your experience on our website. These technologies help us understand how you use our site and allow us to improve its functionality.
• 5.2 Opt-Out: You can choose to disable cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

• 6.1 Access: You have the right to access the personal information we hold about you and request a copy of it.
• 6.2 Correction: If any of your personal information is inaccurate or outdated, you may request that we correct it.
• 6.3 Deletion: You may request that we delete your personal information, subject to legal obligations we must meet.
• 6.4 Opt-Out of Marketing: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in the emails or by contacting us directly.

Our website or communication materials may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website or via email.

• If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

• A Dot Locksmith

  Address

  Email: info@adotlocksmith.com

  Phone: 07565 136 726

  Website: adotlocksmith.com